Frequently Asked Questions
Q - What makes this product line different?
A - The Max Amino-Nutrient Complex™ is what sets this
product line apart from all others. This exclusive blend helps to naturally
optimize collagen, protect moisture and raise hydration levels, increase and
enhance elasticity and protect skin against free radicals.* This blend is
included in every one of our products and is backed by independent user group
and clinical studies.
Q - Is the Max Amino-Nutrient Complex™ exclusive to Max?
A - Yes, this is an exclusive blend developed for and
formulated for Max. No other skin care line has this combination.
Q - What is the base ingredient of this product line?
A - The base ingredient is a special patented form of Aloe
Vera. It promotes healthy recovery and renewal of the skin as well as helps
regulate the pH of your skin to help keep it healthy. It is important to note
that many other products use water as the base ingredient which is not nearly
as effective in delivering the nutrients to the skin.
Q - How much of the One Minute Wonder™ do I apply?
A - Apply a light layer of the product, enough to cover the
surface. Think about frosting a cake; spread the product on lightly without
rubbing it into the skin.
Q - If I use a quarter-sized amount of One Minute Wonder 3
times a week how long should it last?
A - The One Minute Wonder should last 60-90 days when used
as directed. You will find that after you learn how to use it, you will need
less product then you initially use. The key to using it effectively is making
sure you begin to rub in small circles after approximately 40-60 seconds of
applying it. If you wait too long (2-4 minutes) before rubbing, it will not
work properly as an exfoliator.
Q - How does the One Minute Wonder liquefy on my skin?
A - The pH of your skin is what actually causes the product
to change texture. Visible Solutions helps to regulate the pH level of your
skin to achieve a healthy, hydrated glow.
Q - How do I know when the One Minute Wonder is ready to be
rubbed off?
A - After applying the product, allow it to sit on the skin
for roughly 40-60 seconds. You will notice that it goes from a tacky looking
texture to a more liquefied or watery look. Begin to rub in a circular motion,
if product does not instantly start to ball up stop and wait 10 seconds and
then begin again.
Q - What is actually balling up on my skin when I use the
One Minute Wonder?
A - The One Minute Wonder is a gel exfoliator that gently
exfoliates without being abrasive. When you gently rub in a circular motion the
gel is gently picking up the dead skin cells, dirt, oil and the debris that is
sitting on the surface of your skin.
Q - How often should I use the One Minute Wonder?
A - We recommend you use it at least 3 times a week or more
if desired. Because our bodies are constantly pushing dead skin cells to the
surface, it is essential to make sure that we are continually removing the dead
skin, dirt and debris. This allows fresh, new skin to come to the surface more
readily while at the same time hydrating the skin, minimizing pore size and
evening skin tone and texture.*
Q - Where does the pink color in the One Minute Wonder come
from?
A - Since our products are free of any artificial fragrances
or coloring, the vibrant pink color you see in the One Minute Wonder comes from
the well-known vitamin B-12.
Q - What would happen if I left the One Minute Wonder in the
sun or out in the cold-would it become less effective or ruined?
A - This product is affected by cold temperatures. It should
be kept at ambient (room) temperature when possible. Heat will not affect it as
much as extreme cold, but if you expose it to sustained and extreme cold, allow
it to return to room temperature before using (when it turns back into a gel).
It should be stored in an area no colder than 40°F (5°C).
Q - How long can the lid stay off the One Minute Wonder
before it becomes ruined?
A - The lid should be placed back on the product immediately
after use because it is moisture sensitive. Do not leave the lid off for more
than a few minutes during each use.
Q - Can I just use the One Minute Wonder first instead of a
cleanser since it claims to remove all the dirt, dead skin and debris anyways?
A - Yes. You may find that when you use it in the morning
that it is not necessary to cleanse before you use it. We suggest using it on
clean skin because if you have moisturizer or treatments on your skin it may
affect the degree of exfoliation.
Q - Why isn't a cleanser and toner part of the package?
Aren't those essential to most skin care lines?
A - Cleansers are a very important step of any skin care
regimen and we recommend that you use your favorite cleanser together with
Visible Solutions. Visible Solutions focuses on providing powerful anti-aging
products that will have a dramatic effect on your skin.
Q - Will the cleanser/ toner I use affect my results with
Visible Solutions?
A - No, a cleanser will not change or hinder your results
with Visible Solutions no matter what shape your skin is in. However, we do
suggest a gentle cleanser that is free of sulfates (sulfates strip the skin of
the good oils). Also, avoid using a cleanser/toner that has a high pH
(alkaline) which can also remove necessary oils from the skin and leave it
tight, pulled and dried out.
Q - If I use my own exfoliating cleanser does it make the
One Minute Wonder™ less effective? If I use both is that exfoliating too much?
A - No, what makes the One Minute Wonder unique is that it
is a "smart" exfoliator. It will only remove the dead layer of skin
cells and does not touch the healthy living cells. You cannot over-exfoliate
with this product. You will find that at times your skin will exfoliate more
than at other times.
Q - I have always used a toner, how should I incorporate
this into the Visible Solutions skin care system?
A - The purpose of a toner is to bring the pH of your skin
down to a normal range after cleansing. Many are made with drying ingredients
that do not provide a good environment for the rest of your skin care products.
If you have a toner you like, make sure it is gentle, does not dry your skin
and is not made with alcohol. You can use your toner before you begin your
regimen starting with the Youth Recovery Serum™.
Q - Will Max be coming out with a Visible Solutions cleanser
or toner?
A - The potential is there to add a cleanser/toner to the
product line in the future, but there are no concrete plans at this point.
Q - Can I incorporate some of my favorite products in with
this system or will it cause the products to be less effective?
A - Yes, you can add your own products. Acne treatments such
as Retin A can be used with this system. If you are using a Retinoid treatment,
you should wait approximately 20 minutes between the Retinoid application and
the rest of the regimen. There is a glycolic blend in the Skin Brightening
Mousse™ so you may want to avoid using another glycolic product (also referred
to as AHA)** during the day when you use it.
Q - Does it really matter what order you use the products
in? Why?
A - Traditionally in skin care treatments you should apply
serums before creams so the oils in the moisture do not slow down or block
penetration into the skin. Serums are very concentrated and made to penetrate
quickly so those usually are applied first. The moisturizing products have
natural emollients and penetrate slower so those are usually applied after a
serum. The order that you use the products is not as important as simply using
them consistently.
Q - I don't really like the feel of the Youth Recovery
Serum™. If I take that step out will it make the other products less effective?
A - The Youth Recovery Serum is a very powerful anti-aging
product and not using it will diminish the results you see with the entire
system. If it feels too heavy or tacky, you may be using too much. Try cutting
back on the amount you are applying.
Q - I heard it's essential to use a sun block when using any
product that contains AHAs--is that true? What do you recommend?
A - We suggest using a sunscreen every day. Use a broad
spectrum sunscreen that gives you both UVA and UVB protection. UVA rays are the
aging rays (gives you brown spots) and UVB rays burn the skin. We suggest using
at least SPF 25 each day.
Q - Is there any sunscreen in the product line?
A - No. A sunscreen over 15 SPF (outdoor protection)
requires adding Zinc to the ingredients. Zinc changes the consistency of the
product and gives it a heavier feel and may cause issues for people with
sensitive skin. Not having sunscreen in the products allows users of all skin
types to get the visible results they want by using the product line. We
encourage you to apply your own sunscreen if desired.
Q - Are there any skin disorders that Visible Solutions
would worsen or not be good for? What are the Conditions? What effect will it
have on those conditions?
A - We cannot make any medical claims regarding the ability
of Visible Solutions to treat skin disorders. The ingredients in the products
will help balance skin and keep pores clean-when you do that you have a lower
tendency to produce oil and bacteria. This may help those who have acne-prone
skin. The natural hydrators and soothing Aloe are calming and can help to
soothe the skin of those who are prone to Rosacea. The Visible Solutions
formulas have been tested vigorously and do not affect skin in a negative way.
* These statements have not been evaluated by the Food and
Drug Administration. These products are not intended to diagnose, treat, cure,
or prevent any disease.
** Sunburn Alert: This product contains an alpha hydroxy
acid (AHA) that may increase your skin's sensitivity to the sun and
particularly the possibility of sunburn. Use a sunscreen, wear protective
clothing, and limit sun exposure while using this product and for a week
afterwards.
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